Privacy Policy

Effective Date: 7 January 2025
Website: basaceramiche.com
Business Name: Basa Stile S.R.L.
Business Address: Via S. Giorgio 24/26, Lissone (MB), Italy
Contact Email: [email protected]

Introduction

Basa Stile S.R.L. values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

  1. Personal Data
  • Name, email address, phone number, and other contact details when you communicate with us or make a purchase.
  1. Non-Personal Data
  • IP address, browser type, time zone settings, and geolocation data.
  • Usage data, such as pages visited and time spent on our website.

How We Use Your Information

We process your data to:

  • Fulfill orders and manage payments.
  • Respond to inquiries and provide customer support.
  • Improve website performance and user experience.
  • Comply with legal obligations.
  • Send marketing communications (only with your explicit consent).

Legal Basis for Processing

We process your data based on:

  • Contractual necessity: To process and deliver orders.
  • Legitimate interest: To improve and optimize our services.
  • Consent: For marketing and promotional materials.
  • Legal compliance: To adhere to applicable laws.

Sharing Your Data

Your data may be shared with:

  • Service providers: For payment processing, order fulfillment, and IT services.
  • Regulatory bodies: When required by law.
  • Analytics tools: To improve our services.

We ensure all third parties respect your privacy and comply with GDPR requirements.

International Data Transfers

Our primary data storage is within the EU. However, if we transfer data outside the EU, we ensure it is protected under appropriate safeguards, such as Standard Contractual Clauses.

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy:

  • Order details: 5 years (for tax and legal compliance).
  • Marketing data: Until you withdraw your consent.

Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate information.
  • Erasure: Delete your data under certain conditions.
  • Restriction: Limit how your data is processed.
  • Portability: Receive your data in a structured format.
  • Object: Opt out of certain processing activities, including marketing.

To exercise these rights, contact us at [email protected].

Cookies

We use cookies to enhance your browsing experience:

  • Essential cookies: Necessary for website functionality.
  • Analytical cookies: To understand user behavior.

You can manage cookies through your browser settings. For more details, view our Cookie Policy.

Data Security

We implement strict security measures to protect your data:

  • Encrypted connections (SSL).
  • Regular data access audits.
  • Limited access to sensitive data.

Despite these measures, no online data transmission can be guaranteed 100% secure.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated directly where possible.

Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us: